Processing Time
All orders are processed within 1-2 business days. We strive to ship orders as quickly as possible and notify you if there are any delays.
Shipping Rates and Delivery Times
Shipping rates are calculated at checkout based on the weight and size of your order. Delivery times vary by location, typically ranging from 3-7 business days for domestic orders. International shipping times may vary depending on the destination.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use this number to track the status of your delivery on the carrier’s website.
Shipping Restrictions
Currently, we offer shipping to Malaysia and select international locations. Please check at checkout for the list of available shipping destinations.
Missing or Damaged Items
If your order is damaged or incomplete upon arrival, please contact us within 7 days of receipt, and we will resolve the issue as quickly as possible.